Terms and Conditions

We are in highest excitement to welcome you at our Intelligent Change Summit event taking place in Ibiza, May, 8th - 11th, 2025. Please carefully review the terms and conditions below.

SAFETY

At the Intelligent Change Summit, the safety of our guests and staff members is our highest priority, which is why we've laid out some safety measures for you below so that all participants can enjoy this transformational event as safely as possible.


TERMS & CONDITIONS

In booking a ticket to the Intelligent Change Summit, you agree with our terms and conditions list below and confirm that you:

  • Only attend if you feel healthy and well
  • Consent to professional photos and videos taken at the event to be used for marketing purposes


CANCELLATION POLICY

We understand plans change, so we now offer credits on a limited basis.

All event credits expire 2 year from the date of issuance.

Cancellation Credit Guidelines:

  • If you cancel 75+ days prior to the event, we will convert 100% of the price you paid for your ticket into a future event credit.
  • If you cancel 60-75 days prior to the event, we will convert 75% of the price you paid for your ticket into a future event credit.
  • If you cancel 30-59 days prior to the event, we will convert 50% of the price you paid for your ticket into a future event credit.
  • If you cancel 10-29 days prior to the event, we will convert 25% of the price you paid for your ticket into a future event credit.
  • If you cancel less than 10 days prior to the event, we will not be able to provide you with any future event credit and your ticket will be forfeited.


Event lineups are subject to change. Credits or refunds will not be honoured due to event lineup announcements or changes.

Alternatively, you can transfer 100% of your ticket and accommodation value to a family member or friend, provided they have applied and have been accepted to attend the event.

The deadline to transfer your ticket is 10 days before the event (Monday 28th April, 2025).

If you fail to complete the ticket transfer process up to 10 days before the event, your ticket will be considered forfeit, and no refund or transfer will be made.

If you have any questions about refunds or ticket transfer, you can email Patricia at summit@intelligentchange.com 


IN CASE OF EMERGENCY

The trained staff at Six Senses Ibiza is there to help in case of an illness or accident. In case of an emergency, there is a close by medical center and hospitals near the airport for world-class professional help.


TRAVEL

Pre-arrival travel requirements to Ibiza, Spain: With travel regulations changing regularly, it is important that you check your own requirements for traveling to Ibiza, Spain before the Intelligent Change Summit in May. To keep up-to-date, please make sure you are checking your departure country's travel guidelines as well as Spain's guidelines which you can find here. https://www.spth.gob.es/ 


COVID-19 MEASURES AT SIX SENSES IBIZA

Six Senses Ibiza remains committed to providing peace of mind during your stay, so you can relax and reconnect in a comfortable and safe environment.

Your travel destination may be subject to state or local laws that require isolation or quarantine upon entry, or other mandates, such as wearing a face mask (nose and mouth) while in public spaces. Ensure that you review any requirements prior to travel and plan accordingly.

Local Area Vaccine Mandates: some destinations globally may be under a local area vaccine mandate. Prior to traveling, you are also encouraged to review local legislation related to Covid-19 for destinations you plan to visit.


Enhanced Cleanliness Standards

We continue to live by our responsible and caring value which means being consistent with our already high standards around hygiene, sanitization, and cleaning. We have listed some of the extra steps taken in addition to these rigorous routines to reflect the advice and guidance of the World Health Organization, Centers for Disease Control and Prevention (CDC), and local health authorities on a country-by-country basis to ensure what we are doing is correct, comprehensive, and effective.


  • Public Spaces and Facilities:  Frequent sanitization of high-touch surfaces, high-traffic areas such as receptions, welcome lounges, and waiting areas, restaurants and related facilities, washrooms, libraries, boutiques, experience centers, and meeting rooms.
  • Food and Beverage: Strict delivery measures, enhanced training protocols, food handling standards, and sanitation guidelines.
  • Guest Rooms: Additional cleaning processes for daily housekeeping service during the stay and after departure, and improved protocols around handling guest items and laundry.
  • Spas and Fitness Centers: Cleaning and sanitization of treatment rooms, facilities, and all equipment between each appointment, wet facilities accessible via a prior appointment only, reduction or removal of high-touch-items, and additional deep cleaning of all surfaces as well as enhanced protocols around handling laundry.


Taking Care of our Hosts

The health and well-being of our hosts remain our top priority, along with providing a safe environment for them to work in while looking after our guests.

As a community with wellness at its core, our highest priority is our duty of care to your health, safety, and well-being. Ultimately, we will do everything we can to support you in whatever you feel is best for you and your loved ones.


For more detailed information contact the resort directly. https://www.sixsenses.com/en/contact-us